Best Western Plus Wine Country Inn & Suites, Santa Rosa

My stay at the hotel was quite pleasant overall. The rooms were a bit dated but very clean, and the staff was friendly and helpful. The location, although affected by a fire, was convenient with easy access to Oakland. The dining options were varied, but some items were not available during my visit. The facilities were satisfactory, although there were minor issues with the room assignment and safety.

My stay at the hotel was a mixed bag. The rooms were comfy with a mini-fridge and a microwave, but they smelled like marijuana, and some had issues like curling edges. The service was decent, with staff chit-chatting at the desk but attentive to problem-solving. The location, though small, offered a nice garden setting and was convenient for restaurants and shopping. The dining experience was right next door, with acceptable options but lacking variety. The facilities were standard, with no standout features.

My stay at this hotel was a mix of positives and negatives. The rooms were nice, albeit a little dated, but unfortunately, I could smell smoke from a smoking room next door which was a downside. On the bright side, the service was very friendly and helpful, with the staff always smiling despite the limited parking due to large trucks. The location was convenient, close to many resources in Santa Rosa, although it seemed the management needed to update some areas more diligently. The dining experience was excellent with a huge selection of delicious options, but the facilities could use some improvements.